Category Archives: PR

Vlogging

On Tuesdays, I work from home.  This means I don’t spend 3 hours of the day in my car (hurrah!) and getting work done in a quiet, uninterupted environment – unless you count the cats fighting for space on my lap.  My boss is convinced that I spend every Tuesday in the pub, but my local doesn’t move with the times enough to have a wifi broadband connection so alas, I’m sat at my dining room table with my laptop and a pile of paper. 

It’s a great place for me to work on my latest projects – all will be revealed soon – which has resulted in me spending hours trawling through the internet looking at how social media has been used for marketing initiatives and recruitment solutions.  I’ve seen some really really bad examples, and some really really good ones, but this in particular made me smile:

http://www.youtube.com/profile?user=GooooTube

Well done Focus PR!  Engaging and light hearted, eyecatching vlogging at it’s best.

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Filed under PR, Social Media, Vlogging

PR Job Watch takes off!

Pr_job_watch Our Facebook group, PR Job Watch, is really taking off.  We now have over 100 members and with recruitment consultants and PR agencies signing up to advertise their jobs there there may finally be an easy place to see what’s happening in the PR job market.  You don’t have to join if you’re worried about your boss seeing you belonging to a job focussed group – just bookmark it and come back when you need us. 

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Filed under PR, Recruitment

PR Job Watch

As reported in PR Week last week, there is an every growing PR community on Facebook.  As a recruiter who is always interested to hear what’s going on in the industry I’ve joined lots of the PR related groups, including Alain Desmier and Alex Pearmain’s PR and Communications Network – the fastest growing PR group on Facebook.

Today, I created the group PR Job Watch.  A free and easy to use space for recruiters to advertise their jobs and for PR professionals to keep an eye on the job market and ask for career related advise.  It’s the first PR job group on Facebook and I’ve let lots of our competitors know that it’s there.  It’s about time there was somewhere that PR recruiters can debate the issues of the industry and collaborate -and it’s cheaper than advertising in the back of PR Week, who have had a monopoly on PR job advertising for at least as long as I’ve been recruiting in the industry.

Come and join us, you don’t have to be looking for a new job – it’s a great place to network with other PR folk and pick the brains of PR recruiters.

Join Facebook (if you haven’t already) and search the groups for PR Job Watch.  See you there!

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Filed under Internal Comms, PR, Recruitment

Harveys Hell

I am losing my patience with the furniture store, Harveys.  I’ve just sent them this email:

"Order 72724xxxxx

I am writing to complain about the appalling customer service provided by Harveys. We bought a sofa back in 2006, which we took delivery of in June 2006. In Dec 2006 the sofa broke. After numerous emails and phone calls an engineer was sent out to take a look at the sofa and took a few pictures, and we never heard anything again. We called the store we bought the sofa from (Hounslow) repeatedly asking when we would have a replacement, to no avail. Eventually we had to contact one of the Directors of Harveys who immediately authorised for us to go into store and pick another sofa. So we did that. Over 14 weeks later we are still waiting for delivery of said sofa.

It was due to be delivered on Saturday between 11am – 2pm. We waited in all day, until 3pm, before we had to leave the house to attend an appointment. At 4.30 I had a phone call from the driver to say it wasn’t being delivered. Really. Like we hadn’t noticed!

I called the number provided (08700 663853) to arrange redelivery today (as it’s not open over the weekend or holidays). The customer service representative who I spoke to at 9am promised someone would ring back by the end of play today to arrange redelivery. At 5.30pm when still no one had called me back I phoned again. I asked for redelivery this Saturday and was told no, there are no slots available. I asked to speak to someone more superior and Camilla, the customer service representative, refused.

I wasted a whole day on Saturday waiting for a sofa to be delivered – with no notification that it wasn’t going to arrive until after the delivery time had been and gone. We have waited MONTHS for a sofa we can actually sit on. It is not our fault that the driver was unable to deliver this weekend.

The next available Saturday slot, I was told, is Saturday the 9th June which is absolutely no use to me as we’re at a wedding that day.

I NEED OUR SOFA DELIVERED ON SATURDAY 2ND JUNE. If you are not prepared to arrange delivery for this Saturday, we would like a refund, IN FULL.

If delivery cannot be arranged for this Saturday or a refund be arranged, I am prepared to stand outside your Hounslow store and tell everyone who passes the door what absolutely shocking service we have received from Harveys from start to finish, and if necessary remove the display model of the sofa we have purchased. I am also prepared to call the local press to watch me do it, and every consumer watchdog I can think of to warn other people of the shoddy merchandise and useless service.

I expect a reply to this message by 10am tomorrow morning.

Mrs S"

Hands up who thinks I’ll get a reply?  Hands up who thinks I’ll be searching for the name of the Head of Communications tomorrow to let them know the local press are about to be informed of my protest this coming Saturday?

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Filed under Personal, PR

My Life is an Open Facebook

My online social network is continuing to grow.  I’ve now joined Facebook.  Added to my online presence on Faceparty, Linked In, WAYN, Viadeo, Friends Reunited and of course this blog it will now be impossible to hide from anyone.  Not that anyone in particular is seeking me out. 

That said, an old work colleague of mine contacted me today.  She’s married to another old work colleague and they have two children – last time I saw her they were still snogging in the local pub toilets.  You know who you are.  Who else will crawl out of the woodwork?

Maybe I should check out Twitter next – there are plenty of bloggers talking about it but I’m not sure I actually *get* it.  If you have a Facebook account, feel free to add me.  I figure there must be lots of PR people on there just dying to be headhunted!

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Filed under Personal, PR, Social Media

Headhunting Social Media Style

I’ve recently decided to take advantage of all the lovely information on the interweb and start networking a bit more proactively with fellow bloggers.  Yesterday, I tried a quick experiment of emailing some internal comms bloggers to see whether I could pick their brains on the internal comms market who they rate as the top practitioners.  I had varied results. 

Marc Wright of www.simply-communicate.com and Charlotte Butler of www.melcrum.com both suggested I use their sites for advertsing – at a price, obviously.   

Wayne Clarke called me up and we had a good chat about internal comms and who is doing great things out there – thanks Wayne!  His details are firmly in my contact book.

Lee Hopkins came back to me on email and suggested a number of avenues to try.  First on the list was to contact Neville Hobson. Your fame is far reaching Neville!  I am of course already in touch with Mr Hobson ever since our sponsorship of Delivering the New PR.  Watch this space for an innovative use of Second Life that we are partnering with Neville on.  Secondly, Lee said I should try Linkedin.  Again, I’m already on Linkedin and have in fact made a few contacts that way.  I definitely don’t use it to its full potential though so it’s a big kick in the pants for me to do more. 

The final two suggestions were the ones that really interested me.   Firstly I was directed to JOTW and Ned Lundquist.  From a recruiters point of view this is an extremely interesting development in job hunting.  Thousands of people worldwide share their knowlege on who is recruiting and what they are looking for.  I contacted Ned immediately.

The last idea was to look at IABC and search for UK internal comms professionals, which I did but not with any great results.  It’s certainly something I’ll be keeping an eye on though.

Check out Lee’s podcast with Peter Vogt at eBay, it makes for interesting listening for internal comms bods.  I’ll be keeping in touch with Lee too!

Social Media networking is one of the ways forward for headhunting I feel.  Headhunters have been networking for years.  I’ve spent hours trawling through my contact book and asking top level PR people "do you know anyone that could do x, y and z?".  Journos also get the odd call, although they’re harder to gleen information from.  They’re always keen to know what’s in it for them.  My answer to that is, my undying gratitute and help to move into PR when you’re fed up being a hack.

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Filed under Internal Comms, PR, Recruitment, Social Media

The World’s Leading…..Christmas Shin Dig

It’s the morning after the night before, and oh what a night.  Those scamps from The World’s Leading had a good turn out for the mob party of the year with tinsel a plenty and copious amount of booze – courtesy of my boss.  Hurrah.. ooo…keep the noise down I’ve got a bit of a headache this morning. 

It was great to meet some new faces, and a couple of old ones.  No doubt we’ll be along to the next one – I feel a Valentine’s theme coming on….

Special mention to Kewal Varia at Spark who spectacularly managed to single handledly spill a couple of bottles of wine and a dozen bottles of beer – despite being told to sit still for fear of knocking over the tray.  Some people just don’t like being told what to do.

A bit of gossip from the night…….  who whispered in my ear that their MD is really really tight?  Answers on a postcard please….

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Filed under Christmas, PR, Social Media